11/25/2023 0 Comments Earthnet internet![]() It can be convenient to make these arrangements at the same time as you cancel your service, but you can always call EarthLink later if you need more time for researching the different options at your new address. They will probably ask your move date and offer to transfer your service to your new address once your current service ends. You can tell the representative that you’re canceling your service because you’re moving.You’re free to say you don’t want to discuss the reason and want to get on with canceling your service. Keep in mind that you don’t have to answer. Explain that you’re calling to cancel your service. The representative will ask how they can help you.They might ask additional questions such as your name and address to verify your identity. The customer service representative will ask you for your EarthLink account number and your phone number.Here’s how to cancel your EarthLink internet: You should have to wait too long on the phone before talking to a representative unless there is an outage when you call. EarthLink is an internet provider with good reviews, and customers are usually happy with their experience when they contact support. If possible, have a copy of your billing plan with you so you can ask questions about when you will have to pay your last bill or about how much you will have to pay to cover the cancelation fee.Ĭanceling your service should be easy, but you’ll have to answer a few questions. You should have your EarthLink account number ready when you call. ![]() It’s unlikely that customer support representatives will be able to help you cancel your service if you use the live chat feature since they might not be able to verify your identity. However, the EarthLink service agreement only lists these two phone numbers. Business customers should call 844-ELNK-BIZĮarthLink offers a live chat option if you need tech support.The only way to cancel your internet is to call EarthLink. You can also cancel your internet without paying this fee if you’re being deployed for active duty in the military. You won’t have to pay it if you’re cancelling your service because of a natural disaster or if EarthLink stops offering their internet services in your area. If you’re not sure when your contract ends, the best thing to do is to contact customer service and ask.ĮarthLink will waive this termination fee in a few cases. You can avoid paying this cancellation fee if you wait until the end of your contract to cancel your internet service with EarthLink. Check your billing plan to find the exact fee you’ll have to pay. Some EarthLink customers still have legacy dial-up contracts where the fee might be lower. However, this fee could vary depending on the type of contract you have. Most online sources mention a $200 termination fee. If you decide to terminate your service before the end of your contract, you will pay an early cancellation fee. You will not get a refund or partial credit if you use your internet for only part of the last billing cycle.ĮarthLink uses annual contracts. You can decide when you want your service to end, but EarthLink will cancel it at the end of your billing cycle. ![]() The first thing you should do is check your current contract and look for the early cancellation section. What to Know Before You Cancel Your EarthLink Internet
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